Pimentón
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Italian / Pasta🇨🇱 Chile

La Piccola Italia

Scale and multi-market expansion: +83% growth in orders

La Piccola Italia

The numbers

+0%

in orders

6,000 → 11,000

monthly orders

0 months

from November to March

The challenge

A solid product and a high customer repeat rate, but stalled growth. They operated solely on Uber Eats, holding a flat flow of 5,000 to 6,000 monthly orders. The challenge was to reach scale without losing operational quality.

What we did

  • 01

    We designed an aggressive new-user acquisition strategy with trial promotions.

  • 02

    We implemented repeat-order tracking to validate loyalty.

  • 03

    We launched PedidosYa as a new channel.

  • 04

    We closed a launch strategy with high visibility inside the platform.

Strategic takeaway

For validated products, the challenge isn't the product — it's scale. Through an aggressive acquisition strategy and channel diversification, you maximize flow. Even if you temporarily sacrifice a fraction of marginal contribution, the increase in volume builds a far bigger, stronger business.

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